Terms & Conditions
By using our website and services, you agree to the following terms.
Website Use
This website is owned and operated by Velvet Circle Lux. By accessing and using this site, you agree to these Terms & Conditions. If you do not agree, please do not use this website.
Products & Pricing
All prices are listed in USD and are subject to change without notice. We reserve the right to modify or discontinue products at any time. While we strive for accuracy, occasional pricing or product description errors may occur — we reserve the right to correct them.
Orders & Payment
By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel orders at our discretion. Payment is due at the time of purchase through our secure checkout.
Shipping & Delivery
Shipping timelines are estimates and not guaranteed. Velvet Circle Lux is not responsible for delays caused by carriers, weather, or events beyond our control. Risk of loss transfers to you upon delivery to the carrier.
Returns & Exchanges
Returns are accepted within 14 days for unworn, unused items with original tags. Final sale items, intimate apparel, jewelry, and custom orders are non-returnable. Return shipping costs are the customer's responsibility unless the item is defective.
Styling Services
Styling appointments are subject to availability. Cancellations must be made at least 24 hours in advance. We reserve the right to reschedule or cancel appointments.
Intellectual Property
All content on this website — including images, text, logos, and designs — is the property of Velvet Circle Lux and is protected by copyright and trademark laws. Unauthorized use is prohibited.
Limitation of Liability
Velvet Circle Lux shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products and services.
Questions about these terms? Contact us.